# Hospital Management System for Kakamega Hospitals and Clinics

> One of Kenya's most populous counties, with a heavy malaria and maternal-health caseload and a large faith-based sector.

Source: https://www.afyaconnect.africa/hospital-management-system/kakamega
Publisher: AfyaConnect HMS (Neurobyte Technologies), Nairobi, Kenya

---

One of Kenya's most populous counties, with a heavy malaria and maternal-health caseload and a large faith-based sector.

## Healthcare in Kakamega County

Kakamega County General Teaching and Referral Hospital is the county referral tier, alongside a dense network of sub-county hospitals, faith-based facilities and private clinics serving a large rural population.

Kakamega is one of the most populous counties in the country, and most of that population is rural. Facilities here are judged on throughput and on what they do for mothers and children.

**Malaria and the febrile caseload.** A large share of outpatient visits are fevers, and a large share of those are malaria. The difference between a well-run and a badly-run facility shows up in testing before treating, in the laboratory turnaround, and in whether the antimalarials in the pharmacy match what is being prescribed.

**Maternal and child health is the core service.** Antenatal care, deliveries and immunisation are a big part of what county facilities here do, which makes the [maternity and MCH module](/solutions/maternity-mch-software-kenya) and its MOH 711 output matter as much as billing.

**Faith-based facilities.** Mission and church-run hospitals are a significant part of the Kakamega market. They often run several sites with shared management, and need consolidated reporting without merging patient records that should stay separate.

**Distance and connectivity.** Outside town, both are variable. A registration desk that stops when the network does is a registration desk that goes back to paper.

## Where Kakamega facilities usually start

Registration, outpatient consultation and the laboratory together, because the fever pathway runs through all three. Pharmacy follows to close the loop between what is prescribed and what is in stock, then maternity for facilities with a labour ward.

AfyaConnect is cloud-hosted and supported remotely from Nairobi. There is no branch office in this town — onboarding, training and support are delivered online and by phone, which is why a facility here is set up on the same timeline as one in the city.

## AfyaConnect in Kakamega — common questions

### Do you support hospitals and clinics in Kakamega?

Yes. AfyaConnect is cloud-hosted, so a facility in Kakamega runs on exactly the same system as one in Nairobi, with the same features and the same support. Onboarding, data migration and staff training are delivered remotely, and the setup timeline is the same wherever the facility is.

### Is there an AfyaConnect office in Kakamega?

No — and we would rather say so than imply otherwise. Support is delivered remotely from Nairobi by phone, WhatsApp and screen share. For most facilities that turns out to be faster than waiting for a site visit, because a configuration question gets answered the same hour rather than the following week.

### Will it work with the internet connection we have in Kakamega County?

It is built on the assumption that the connection will fail sometimes. AfyaConnect installs as a progressive web app, so registration, consultation notes and dispensing continue working through an outage and synchronise when the line comes back. It runs on ordinary Android phones and tablets, not just desktops.

### Does it handle SHA claims for facilities in Kakamega County?

Yes. SHA membership is verified at registration and claims are built from the clinical record and submitted from inside the system, the same way for every contracted facility regardless of county. Legacy NHIF claims still in the pipeline are tracked alongside.