# Hospital Management System for Kisumu Hospitals and Clinics

> A regional referral centre for the lake basin, with high communicable-disease load and a strong research and programme presence.

Source: https://www.afyaconnect.africa/hospital-management-system/kisumu
Publisher: AfyaConnect HMS (Neurobyte Technologies), Nairobi, Kenya

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A regional referral centre for the lake basin, with high communicable-disease load and a strong research and programme presence.

## Healthcare in Kisumu County

Kisumu County is anchored by Jaramogi Oginga Odinga Teaching and Referral Hospital, and the region carries an unusually strong research, donor-programme and public-health presence relative to its size.

Kisumu facilities carry a different clinical mix from central Kenya, and the reporting burden that comes with it.

**Communicable disease load.** Malaria, HIV and TB programme work is a larger share of the caseload than in most of the country. That means structured data capture is not optional — programme reporting demands counts, not a shoebox of notes.

**Programme and donor reporting.** Facilities in the lake region routinely report into programme frameworks with their own indicator definitions. Reporting that has to be reconstructed by hand each month from registers is where clinical staff lose their evenings. Data captured once at the point of care, and counted automatically, is the whole argument.

**Referral traffic.** As a regional referral tier, Kisumu facilities both receive from and send to surrounding counties. Referrals that travel with a record rather than with a handwritten note change what the receiving clinician can actually do on arrival.

**Power and connectivity.** Outside the town centre both are intermittent. Offline-capable operation and a system that runs on a phone rather than requiring a desktop matter more here than they do in Nairobi.

## Disease surveillance

For facilities doing outbreak or surveillance work, AfyaConnect includes NCD and communicable-disease modules built to DHIS2-aligned indicator definitions, so what the facility records and what the report needs are the same numbers rather than two reconciliations.

AfyaConnect is cloud-hosted and supported remotely from Nairobi. There is no branch office in this town — onboarding, training and support are delivered online and by phone, which is why a facility here is set up on the same timeline as one in the city.

## AfyaConnect in Kisumu — common questions

### Do you support hospitals and clinics in Kisumu?

Yes. AfyaConnect is cloud-hosted, so a facility in Kisumu runs on exactly the same system as one in Nairobi, with the same features and the same support. Onboarding, data migration and staff training are delivered remotely, and the setup timeline is the same wherever the facility is.

### Is there an AfyaConnect office in Kisumu?

No — and we would rather say so than imply otherwise. Support is delivered remotely from Nairobi by phone, WhatsApp and screen share. For most facilities that turns out to be faster than waiting for a site visit, because a configuration question gets answered the same hour rather than the following week.

### Will it work with the internet connection we have in Kisumu County?

It is built on the assumption that the connection will fail sometimes. AfyaConnect installs as a progressive web app, so registration, consultation notes and dispensing continue working through an outage and synchronise when the line comes back. It runs on ordinary Android phones and tablets, not just desktops.

### Does it handle SHA claims for facilities in Kisumu County?

Yes. SHA membership is verified at registration and claims are built from the clinical record and submitted from inside the system, the same way for every contracted facility regardless of county. Legacy NHIF claims still in the pipeline are tracked alongside.