# Hospital Management System for Nakuru Hospitals and Clinics > A fast-growing city on the main Rift Valley corridor, with referral volume from several surrounding counties and a heavy trauma load. Source: https://www.afyaconnect.africa/hospital-management-system/nakuru Publisher: AfyaConnect HMS (Neurobyte Technologies), Nairobi, Kenya --- A fast-growing city on the main Rift Valley corridor, with referral volume from several surrounding counties and a heavy trauma load. ## Healthcare in Nakuru County Nakuru County Teaching and Referral Hospital serves as the regional referral tier for a catchment that extends well beyond the county, alongside a growing private and mission sector. Nakuru's defining operational feature is that it sits on the main highway corridor through the Rift Valley, and its facilities absorb what that produces. **Trauma and emergency load.** Road traffic incidents on the Nairobi–Nakuru–Eldoret corridor generate a trauma volume out of proportion to the resident population. Emergency department workflow — triage that reorders the queue by acuity, not by arrival time, and a code-event record that holds up to later review — carries more weight here than in a facility with a routine outpatient profile. **Catchment beyond the county.** Referral traffic arrives from surrounding counties, which means a meaningful share of patients have no prior record at the receiving facility. Fast registration with duplicate detection matters, because the same patient arriving twice under two spellings is a clinical risk, not just untidy data. **Rapid growth.** Nakuru's private sector has grown quickly, and facilities that started as a single clinic have often become groups without their systems keeping pace. The common state we find is one system per site and no consolidated view of either patients or money. ## Typical starting point Emergency and outpatient registration first, because that is where the volume and the risk concentrate. Pharmacy and laboratory follow. For facilities that have grown into multiple sites, consolidating them onto one tenant is usually the change that produces the largest immediate difference — a single patient identity and a single set of financials across the group. AfyaConnect is cloud-hosted and supported remotely from Nairobi. There is no branch office in this town — onboarding, training and support are delivered online and by phone, which is why a facility here is set up on the same timeline as one in the city. ## AfyaConnect in Nakuru — common questions ### Do you support hospitals and clinics in Nakuru? Yes. AfyaConnect is cloud-hosted, so a facility in Nakuru runs on exactly the same system as one in Nairobi, with the same features and the same support. Onboarding, data migration and staff training are delivered remotely, and the setup timeline is the same wherever the facility is. ### Is there an AfyaConnect office in Nakuru? No — and we would rather say so than imply otherwise. Support is delivered remotely from Nairobi by phone, WhatsApp and screen share. For most facilities that turns out to be faster than waiting for a site visit, because a configuration question gets answered the same hour rather than the following week. ### Will it work with the internet connection we have in Nakuru County? It is built on the assumption that the connection will fail sometimes. AfyaConnect installs as a progressive web app, so registration, consultation notes and dispensing continue working through an outage and synchronise when the line comes back. It runs on ordinary Android phones and tablets, not just desktops. ### Does it handle SHA claims for facilities in Nakuru County? Yes. SHA membership is verified at registration and claims are built from the clinical record and submitted from inside the system, the same way for every contracted facility regardless of county. Legacy NHIF claims still in the pipeline are tracked alongside.