# Hospital Management System for Nanyuki and Laikipia Facilities

> A fast-growing town at the foot of Mount Kenya serving ranching and conservancy areas, tourists and a growing resident population.

Source: https://www.afyaconnect.africa/hospital-management-system/nanyuki
Publisher: AfyaConnect HMS (Neurobyte Technologies), Nairobi, Kenya

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A fast-growing town at the foot of Mount Kenya serving ranching and conservancy areas, tourists and a growing resident population.

## Healthcare in Laikipia County

Nanyuki Teaching and Referral Hospital is the main public referral facility for Laikipia, alongside private hospitals and clinics in Nanyuki and dispensaries across a large, sparsely populated county.

Nanyuki is growing quickly, and it serves a county where the town is busy and much of the rest is remote.

**A varied patient base.** Residents, workers from ranches and conservancies, and visitors from tourism. That means a mix of SHA, private insurance, employer accounts and cash, sometimes on one day. Billing that applies the right payer per visit avoids month-end reconciliation.

**Remote sites.** Laikipia is large and thinly populated outside the towns. Dispensaries and clinics on ranches and in remote areas need software that works offline on a tablet and synchronises when it can.

**Growth.** Private facilities in Nanyuki are growing from clinics into hospitals. Moving from an outpatient system to one with wards, theatre and inpatient billing is far easier if the system already supports it, so the move is switching modules on rather than migrating.

**Emergencies over distance.** Road and wildlife-area incidents mean emergency patients can arrive after a long journey. An emergency pathway that registers the patient quickly and lets triage bypass the queue matters.

## Where Nanyuki facilities usually start

Registration and billing with the payer mix configured, then pharmacy and laboratory. Remote sites are added once staff at the main facility are confident.

AfyaConnect is cloud-hosted and supported remotely from Nairobi. There is no branch office in this town — onboarding, training and support are delivered online and by phone, which is why a facility here is set up on the same timeline as one in the city.

## AfyaConnect in Nanyuki — common questions

### Do you support hospitals and clinics in Nanyuki?

Yes. AfyaConnect is cloud-hosted, so a facility in Nanyuki runs on exactly the same system as one in Nairobi, with the same features and the same support. Onboarding, data migration and staff training are delivered remotely, and the setup timeline is the same wherever the facility is.

### Is there an AfyaConnect office in Nanyuki?

No — and we would rather say so than imply otherwise. Support is delivered remotely from Nairobi by phone, WhatsApp and screen share. For most facilities that turns out to be faster than waiting for a site visit, because a configuration question gets answered the same hour rather than the following week.

### Will it work with the internet connection we have in Laikipia County?

It is built on the assumption that the connection will fail sometimes. AfyaConnect installs as a progressive web app, so registration, consultation notes and dispensing continue working through an outage and synchronise when the line comes back. It runs on ordinary Android phones and tablets, not just desktops.

### Does it handle SHA claims for facilities in Laikipia County?

Yes. SHA membership is verified at registration and claims are built from the clinical record and submitted from inside the system, the same way for every contracted facility regardless of county. Legacy NHIF claims still in the pipeline are tracked alongside.