What is AfyaConnect HMS?

AfyaConnect HMS is a cloud-based hospital management system built for Kenya and East Africa. It covers patient records, billing, SHA/NHIF claims, laboratory, pharmacy with barcode scanning, telemedicine with video, emergency department management, and more, all in one secure platform.

Does AfyaConnect integrate with NHIF and SHA?

Yes. AfyaConnect HMS has native SHA/NHIF/SHIF integration for submitting and tracking medical claims directly from the system, including real-time member eligibility checks and claim status updates.

Does AfyaConnect work with M-Pesa?

Yes. AfyaConnect has built-in M-Pesa STK push integration for patient billing, allowing cashless payments directly from the billing module. The pharmacy POS also supports split payments combining cash and M-Pesa.

Is AfyaConnect compliant with PPB requirements?

Yes. AfyaConnect's standalone pharmacy module includes a PPB-compliant controlled substances register with automatic dispensing logs, running balance tracking, and CSV export for PPB inspections.

Can AfyaConnect handle multiple hospital branches?

Yes. AfyaConnect supports multi-branch pharmacy management with per-branch inventory, inter-branch stock transfers, and consolidated reporting across all locations.

How Much Does a Hospital Management System Cost in Kenya?

Buying Guide · 6 min read · Updated 2026-08-12

"How much does this cost?" is usually the first question a facility administrator asks, and usually the hardest to get a straight answer to, because most vendors quote per-module or per-integration and let the total climb during onboarding. Here is what Kenyan facilities are actually paying in 2026, and what changes the number.

What drives the price

Cost in Kenya is driven by four things, roughly in order of impact:

Facility size, number of users and expected patient volume. A 3-bed dispensary and a 200-bed hospital are not buying the same product, even if the vendor's brochure looks identical.
Modules included, pharmacy, laboratory, radiology, maternity, surgery, telemedicine, and AI-assisted features are usually priced in tiers rather than sold separately.
Local integrations, M-Pesa STK push billing and SHA/SHIF claims submission should be included, not billed as add-ons. If a vendor quotes these separately, budget for the total to be higher than the headline price.
Support level, email-only support is cheaper than priority phone support or a dedicated account manager, and it shows up in the monthly fee.

Typical monthly pricing ranges (Kenya, 2026)

These are real, current AfyaConnect tiers, useful as a benchmark even if you end up comparing vendors:

| Facility type | Typical monthly range | What's usually included | |---|---|---| | Small clinic / dispensary | KES 5,000 – 10,000 | Patients, appointments, billing, basic pharmacy, basic reports | | Standalone pharmacy | KES 5,000 | POS, inventory, suppliers, drug catalog, M-Pesa billing | | Health centre with maternity (Level 3B/4) | KES 35,000 | Outpatient, MCH/maternity, laboratory, pharmacy, SHA/SHIF claims | | Hospital / health centre (full clinical) | KES 27,000 – 40,000 | Laboratory, radiology, HR, telemedicine, insurance, analytics | | Large hospital / multi-branch network | KES 60,000+ | Unlimited users, surgery, ED, inpatient, AI features, multi-branch, white-label |

Most facilities land in the KES 5,000–40,000/month band. The jump past that is almost always driven by bed count, multi-branch operations, or wanting AI-assisted clinical features rather than by the vendor padding the price.

What inflates the price beyond the quote

Per-integration fees for M-Pesa or SHA claims that should be core, not optional
Per-user overage charges once you exceed a low seat cap
Setup/onboarding fees charged on top of the monthly subscription
Data migration costs for moving existing patient records into the new system
Locked-in annual contracts that remove your ability to downgrade if volume drops

Questions to ask before you sign

Is M-Pesa billing and SHA/SHIF claims submission included in the quoted price, or billed separately?
What happens if I exceed my user or patient limit mid-month?
Is support included, or is priority/phone support an extra tier?
Can I move between tiers as my facility grows, without a new contract?
Is there a setup fee, and what does it cover?

AfyaConnect pricing, plainly

AfyaConnect prices by facility size and the modules you actually need, Starter and Pharmacy Standalone at KES 5,000/month for small operations, up through the Health Centre (MCH) plan at KES 35,000/month for maternity-running health centres, up to Enterprise for large multi-branch networks. M-Pesa billing and SHA/SHIF claims are built into every clinical tier, not sold as add-ons.

See the full feature breakdown or register your facility to get a quote sized to your actual patient volume.