Resources for Kenyan Hospitals, Clinics and Pharmacies

Practical, in-depth guides on the things Kenyan healthcare facilities actually have to get right — SHA claims, the NHIF to SHIF transition, M-Pesa billing, PPB and KRA eTIMS compliance, and choosing the software to run it all on.

• How to Submit SHA Claims Online in Kenya — A practical walkthrough of submitting SHA claims online in 2026, from member eligibility checks to reimbursement tracking, and how to avoid the rejections that delay payment.
• NHIF to SHIF: What Kenyan Hospitals Need to Know — A clear breakdown of the move from NHIF to SHIF for Kenyan facilities, registration, contracting, claims differences, and the operational changes that matter.
• The PPB Controlled Substances Register Explained — What the PPB controlled substances register requires, how inspections actually go, and how a digital dispensing log keeps your pharmacy defensible.
• Adding M-Pesa STK Push Billing to Your Clinic — How M-Pesa STK push turns clinic billing cashless, the patient experience, what setup involves, and why it cuts reconciliation work.
• Choosing a Hospital Management System in Kenya (2026) — What actually matters when choosing an HMS in Kenya, the local integrations generic systems miss, the questions to ask vendors, and how to avoid an expensive mistake.
• KRA eTIMS for Pharmacies: What You Need to Do — A plain-language guide to KRA eTIMS for pharmacies, what must be transmitted, how it works at the counter, and how to stay compliant without slowing the queue.
• Electronic Medical Records vs Paper: Is It Worth It? — The honest trade-offs between electronic medical records and paper files for a Kenyan clinic, what actually improves, what to watch for, and how to switch without chaos.
• How Kenyan Clinics Can Offer Telemedicine — What it really takes for a Kenyan clinic to offer video consultations, the setup, the workflow, billing, and how to add telemedicine without a separate paid service.
• How Much Does a Hospital Management System Cost in Kenya? — What Kenyan hospitals, clinics, and pharmacies actually pay for management software in 2026, by facility size, what inflates the price, and the questions to ask before signing.
• Moving From Paper or Excel to a Hospital Management System — For facilities still running on paper files or Excel sheets: a clear-eyed look at what actually changes when you switch, what it costs, and how to migrate without disrupting care.
• Choosing a Laboratory Information System in Kenya — What a laboratory information system actually needs to do in a Kenyan facility, from sample tracking to turnaround time, and why a lab that isn’t connected to records and billing is still half-manual.
• Data Protection Act Compliance for Kenyan Hospitals — What Kenya’s Data Protection Act actually requires of a hospital or clinic holding patient records, consent, breach notification, and the data isolation questions to ask any software vendor.
• Stopping Pharmacy Stockouts Before They Happen — Stockouts are rarely a supply problem, they’re a visibility problem. How reorder alerts, FEFO stock rotation, and real-time inventory stop a pharmacy from finding out it’s out of stock at the counter.
• Choosing a Hospital Management System in Uganda — What actually matters when a Ugandan hospital or clinic evaluates hospital management software, mobile money integration, offline reliability, and the regional realities generic systems miss.
• Appointment Scheduling for Kenyan Clinics, Done Right — Why a diary or WhatsApp booking system stops working past a certain patient volume, and what a real scheduling system should do, reminders, walk-in balancing, and a record tied to the visit.
• Choosing a Hospital Management System in Tanzania — What actually matters when a Tanzanian hospital or clinic evaluates hospital management software, mobile money billing across three networks, NHIF claims, and offline reliability outside Dar es Salaam.
• Choosing a Hospital Management System in Rwanda — What actually matters when a Rwandan hospital or clinic evaluates hospital management software, mobile money billing, community-based health insurance claims, and multi-facility reporting.
• Choosing a Hospital Management System in Ethiopia — What actually matters when an Ethiopian hospital or clinic evaluates hospital management software, Telebirr and bank-linked mobile billing, CBHI claims, and offline reliability where connectivity is least predictable.
• Submitting Mutuelle de Santé and RSSB Claims in Rwanda — For a Rwandan facility, most patients aren’t paying cash, they’re covered by Mutuelle de Santé or an RSSB scheme. A practical walkthrough of getting claims right, and the mistakes that most often delay reimbursement.
• Choosing a Hospital Management System in Burundi — What actually matters when a Burundian hospital or clinic evaluates hospital management software, Lumicash and EcoCash billing, CAM/MFP claims, and French-language usability.
• Choosing a Hospital Management System in South Sudan — What actually matters when a South Sudanese hospital or NGO-run facility evaluates hospital management software, offline-first operation, cash-dominant billing, and donor reporting.
• Choosing a Hospital Management System in DR Congo — What actually matters when a DRC hospital or clinic evaluates hospital management software, fragmented mobile money, dual-currency billing, and connectivity that varies enormously by region.
• Choosing a Hospital Management System in Somalia — What actually matters when a Somali hospital or clinic evaluates hospital management software, mobile-first billing on EVC Plus and Zaad, and why insurance claims matter less here than fast, confirmed payment.